Pros
The mission is meaningful and the work has an impact in dementia care. There are some talented people across teams who genuinely care about residents and customers. The pace is fast and you will learn quickly.
Cons
There is a consistent gap between what leadership communicates and what teams experience operationally. Employee feedback is regularly collected but rarely reflected in meaningful change. Support is often promised during challenging periods, but follow through can feel inconsistent.
Turnover, has been high during certain stretches. That level of churn creates instability across cross functional teams and affects customer confidence and outcomes. Greater accountability and steadier leadership would improve morale and retention.
Clear career paths are difficult to identify. Growth opportunities can feel either undefined or overly complex to navigate, which makes long term development challenging for high performers.
Representation in leadership roles, especially for women in nontraditional positions, is limited. Expanding diversity at the executive level would strengthen decision making and culture.