CX - Customer Service SafetyCall International Employee Review

This is a company that cares and knows what they're doing when it comes to remote work

low pay, minimal room for growth

Working from home. Equipment provided.

Call center work. Horrible callers. Feel like a prisoner in your own home as your bathroom breaks are scheduled for you. Lots of documentation and going back to back on calls. Company prioritizes call volume to make money and then doesn’t offer but a $.50-.60 cent raise each year with no Holiday bonus. They keep uptraining employees to take on additional tasks and call volume with no monetary incentive. Weekends required. Short staffed. High turnover. No flexibility despite working in your own home.