Staying at Safeway means you must have given up on your dreams. - Anonymous employee Safeway Employee Review

2.0
Nov 16, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They hire anyone Job experience Easy to impress management (just don't be lazy!) Discount on Safeway brand merchandise Hours given to employees who work hard (IF management likes you) Easy to transfer to different departments and learn ins and outs of a grocery store

Cons

Absurd "secret shopper" program. Seems to have gotten bloated and over-emphasized since it's creation. Why are they spending money on this instead of paying employees better? Incredible amount of micro-management, to the point where you're unable to do your job! Same sense that the programs started decades ago have since become bloated and distracting. Probably due to new CEO's trying to impress the company with their new ideas. Some ideas (for instance, having employees make recommendations to customers based on items in their cart/basket, which is crossing a line. If I'm buying preparation H, I don't want an employee snooping through my groceries with their eyes.) Union dues for employees making min wage, and the union(s) seemed to have no teeth whatsoever. Due to poor communication, I was under the impression new employees didn't pay dues for the first 6 months. Well, apparently I should have been paying from Day 1, and for the rest of my time there, I had to pay $50 in union dues a month, taken from my minimum wage paycheck. And for what? The union only came in to talk to us when they were holding elections. Completely unhelpful. No performance based pay raises, no real reward for working harder than someone else unless you're sucking up to management (and even then, the only way to get a pay raise to take on more soul-crushing responsibilities). Horrible scheduling practices, much like all grocery stores it seems. I had a co-worker who never said "no" to more hours, and she was worked so hard that she slept in her car between shifts. This happened to her constantly, and after 7 years there she wouldn't get another raise from her $14/hr. Absolutely terrible. The list goes on, but I don't want anyone to disregard this as just an angry rant. Safeway is truly an unpleasant place to work, and don't expect to feel appreciated in the slightest.

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Pros

Pay and coworkers were all amazing

Cons

Hours were weird sometimes, but mostly chill

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment and great co-workers. Being a floral clerk was hands down my favorite customer service job I've worked. Made some nice friends working there, and the stress of work was easily handled because of the friendly people.

Cons

Seniority was definitely a thing. I was expected to take shifts that the other people didn't want until someone newer came along, and then I had seniority over them. Upper management for the store was also the worst. They would take credit for our department's hard work and shift blame onto us for oversights or actions on their part. Once I got promoted to admin, I saw how little they cared about their employees. They would make passing comments and openly admit to giving certain employees who were "problem people" bad shifts or deny their requests for days off. I was in charge of making the schedule and would be told not to give certain people the days they wanted that week, even if they were within their availability, just to make things difficult for them. They also don't promote from within. I was asked to be the interim manager when our manager went on maternity leave. I stepped up and took on manager duties despite not getting a pay raise. When my manager decided she wanted to move stores, she was hoping I would be given the role permanently. Instead, they decided to bring in someone from another store, and I had to train her to be a floral manager at ours. They did eventually promote me to store admin, but my passion was working in floral. I agreed on the promotion as long as I could still work in the floral department, but they eventually phased me out of that role. Literally tricked me into taking a promotion and then falling back on the terms we agreed on.

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