Hit or Miss with Management - Pic Safeway Employee Review

3.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Competitive pay/benefits for the industry, hour long lunch breaks, its busy so the shifts fly by especially for closing management. Lots of opportunity for overtime. At my store my team is what makes it worth it. Everyone tries their hardest to come to work happy. Some managers at this place care about their employees and try to make their team happy because they know a happy team will go above and beyond to be great.

Cons

Very old school company. Old-school Inventory management programs leads to lots of excess/waste. Old school POS equipment that frequently has incorrect prices on items, leading to unhappy customers. Computers take 10 minutes to log into Windows 7. Technology is a mess which is unacceptable when Amazon just bought out one of their largest competitors. While there are good managers that care about the business, there are a lot of managers that care more about the numbers, which translates to budget cuts that strain the team. When everyone is stressed out and miserable, you can't deliver good customer service and it shows in the yelp reviews.

Explore other reviews about Safeway

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

job was near my location

Cons

non flexible, shift-based, and compressed hours.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment and great co-workers. Being a floral clerk was hands down my favorite customer service job I've worked. Made some nice friends working there, and the stress of work was easily handled because of the friendly people.

Cons

Seniority was definitely a thing. I was expected to take shifts that the other people didn't want until someone newer came along, and then I had seniority over them. Upper management for the store was also the worst. They would take credit for our department's hard work and shift blame onto us for oversights or actions on their part. Once I got promoted to admin, I saw how little they cared about their employees. They would make passing comments and openly admit to giving certain employees who were "problem people" bad shifts or deny their requests for days off. I was in charge of making the schedule and would be told not to give certain people the days they wanted that week, even if they were within their availability, just to make things difficult for them. They also don't promote from within. I was asked to be the interim manager when our manager went on maternity leave. I stepped up and took on manager duties despite not getting a pay raise. When my manager decided she wanted to move stores, she was hoping I would be given the role permanently. Instead, they decided to bring in someone from another store, and I had to train her to be a floral manager at ours. They did eventually promote me to store admin, but my passion was working in floral. I agreed on the promotion as long as I could still work in the floral department, but they eventually phased me out of that role. Literally tricked me into taking a promotion and then falling back on the terms we agreed on.

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