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      Safeway

      Part of Albertsons Companies

      Engaged Employer

      Safeway reviews

      It was good while it lasted. - Customer Service Representative Safeway Employee Review

      3.0
      Jun 8, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a good call center for the most part. Better than average.

      Cons

      When I went to work there the Safeway/Cerebrus merger was already in the works. After working in the call center for 11 months, they decided to "lay off" a large percentage of the people. Didn't have any warning. They just told a bunch of the call center staff that we were laid off after strictly coaching us to make the "merger" to sound like it was a terrific opportunity for shoppers and employees.

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      5.0
      Jun 11, 2026
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly work environment and flexibility.

      Cons

      I can't think of anything in particular. It's has ben a few years sense I've moved on.

      4.0
      Jun 29, 2026
      Home shopper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly and helpful colleagues, weekly pay and flexible schedule

      Cons

      When it is busy, it is very busy. Lunch/Break may get pushed back or even denied in extreme cases because there is no one to cover for you.

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