Saddened by Sage - Anonymous employee Sage Employee Review

2.0
Jul 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sage has amazing people. Managers for the most part are reasonable and understand the challenges that exist within the organization. PTO and benefits are decent. Pay is applicable to other software companies. The company will allow for remote status and working from home when needed.

Cons

Right now Sage is in a period of transformation which can eventually be good news; however, during the transformation Sage has also placed unrealistic expectations on the middle managers who own the accountability without the "directorablity". If something goes wrong people resort immediately to the blame game. Hostility exists between various groups: R&D fights with Product Management, Sales fights with Marketing, Marketing fights with Product Marketing, and so on. This infighting is not only supported by leadership, but it’s usually leadership leading the charge. Escalations are prevalent, problems are swept under the rug, and morale continues to suffer. Communication is non-existent on topics that really matter to employees. Sage believes that because it has regular “Sage TV” sessions and other rah rah videos from the executive team that they are communicating. Unfortunately, the information shared is little more than an internal commercial and provides no real value to those day in and day out in the “trenches.” Decisions seem to be made in a vacuum by new VPs that are paraded through the organization—brought in to define strategy but have no understanding of the business and why that strategy, without proper execution, will fall flat. Meanwhile employees that have proven their knowledge and ability to succeed continue to leave because there is little opportunity to grow.

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Sage Response
8y
Thanks for your feedback. The one thing that strikes me about your review is about how important communication and engagement is. We know this and that's why there's plans to improve this - and some have actually started. I don't normally talk about my own personal experiences when respond to reviews, but for once, I will break this rule. Last week the NE Europe MD, Alan Laing visited our office. He invited colleagues to attend a 'fire side' chat, where he invited questions and he gave excellent and very honest feedback. He even said he could do a lot better when it came to colleague engagement and promised us that he would. The other item you refer to is an employee engagement survey. The global colleague survey launched 2 weeks ago has just closed and the results are being analysed as we speak. Thanks again for your feedback.

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5.0
Jun 5, 2026
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Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
4d
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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