Okay, if you like sales mixed with service - Tech Support Sage Employee Review

3.0
Dec 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Good starting wage, career progression opportunities if you stick in for years.

Cons

They are pushing sales targets on all inbound staff including tech support which seems reductive to the service being offered.

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Sage Response
6y
Thank you for your feedback and we encourage you to share your feedback thru our many internal channels as well.

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3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of inbound leads. You can build your entire book almost completely off inbound. The actual sellers are very good at what they do. Lots of knowledgeable SC's

Cons

2 Salesforce instances and 2 Outreach Instances. The sales operations are insanely bad. You spend a lot of your time doing admin instead of actually selling and finding new account. Intacct is also behind on Ai. They use the excuse of not being able to ship new features because they need to be accurate for their enterprise customers. The real reason is they can't seem to figure it out. They are about a year late on shipping new product functionality. They are the most expensive product in the ERP industry but they are not the best when it comes to functionality. They have complex contracts and they nickel and dime.

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