The best company I've ever worked for - Customer Success Coach Sage Employee Review

5.0
Dec 17, 2019
Recommend
CEO approval
Business Outlook

Pros

The colleagues at Sage make you feel part of the company. The Sage Hive Social Club organises 12 to 13 amazing events each year. The Bonus is really great. They take care of their employees very well. In my role I have seen some people being allowed to work from home and at at times remotely in another country for over a year. I really like the flexibility in being allowed to work from home. At one time, I was allowed to spend about 6 weeks away from work and was paid although my holidays were only enough to cover 4 weeks. Although I was given the option to work back the time, I found my manager very understanding. He was the best manager I ever had in Sage.

Cons

They could do with some highly skilled and experienced managers in some segments of the business like CBC.

Explore other reviews about Sage

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

Cons

Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

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Sage Response
1w
Thank you for taking the time to leave a review and for your many years with Sage. We're pleased to hear that you valued your colleagues, benefits and time off policies. At the same time, we're sorry to read that your experience of our culture, leadership and ways of working left you feeling disappointed. Creating an environment where colleagues feel heard, supported and able to do their best work is incredibly important to us. While experiences can vary across teams and functions, feedback such as yours helps us better understand where we can improve. Please be assured that your comments have been noted and will be reviewed very carefully. We appreciate your openness and thank you for sharing your perspective. We wish you every success in your future career.
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