Overall, good company to work for, but has important improvements to make - Support Manager Sage Employee Review

4.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

- Work-life balance - Career Opportunities - A lot of focus on employee happiness

Cons

- Not competitive on salaries compared to other SaaS business - A lot to do to be more modern and innovative - A lot of red tape around process. Still a lot of bureaucracy involved on any change

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Sage Response
4y
Thank you for your review. We appreciate how constructive your feedback is and encourage you to share it with our various internal communication channels to ensure that we are getting even better insight into your concerns to continue to improve Sage as is hoped and expected by all our colleagues

Explore other reviews about Sage

3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of inbound leads. You can build your entire book almost completely off inbound. The actual sellers are very good at what they do. Lots of knowledgeable SC's

Cons

2 Salesforce instances and 2 Outreach Instances. The sales operations are insanely bad. You spend a lot of your time doing admin instead of actually selling and finding new account. Intacct is also behind on Ai. They use the excuse of not being able to ship new features because they need to be accurate for their enterprise customers. The real reason is they can't seem to figure it out. They are about a year late on shipping new product functionality. They are the most expensive product in the ERP industry but they are not the best when it comes to functionality. They have complex contracts and they nickel and dime.

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