Outstanding Company Culture - Customer Support Analyst Sage Employee Review

4.0
Nov 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Sage is a supportive, inclusive, collaborative and fun place to work.

Cons

You will be performing the tasks and responsibilities of a role for years before you are promoted into it and the salary increase will be minimal when you are.

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Sage Response
3y
We are pleased to know that you feel supported and included here at Sage and we appreciate all your feedback. In response to your concerns, with the Sage Talent Marketplace now having been rolled out, we are confident that growth and development at Sage shall be completely revolutionized. All our colleagues, by virtue of merit, will have access to endless career progression opportunities. As for salaries, we review our packages regularly to ensure they remain current and competitive. We thank you for taking the time to leave your review and we hope that you shall continue to share your feedback with us on your life at Sage experience, regularly - both here and internally. Lastly, we wish you a prosperous 2023!

Explore other reviews about Sage

3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of inbound leads. You can build your entire book almost completely off inbound. The actual sellers are very good at what they do. Lots of knowledgeable SC's

Cons

2 Salesforce instances and 2 Outreach Instances. The sales operations are insanely bad. You spend a lot of your time doing admin instead of actually selling and finding new account. Intacct is also behind on Ai. They use the excuse of not being able to ship new features because they need to be accurate for their enterprise customers. The real reason is they can't seem to figure it out. They are about a year late on shipping new product functionality. They are the most expensive product in the ERP industry but they are not the best when it comes to functionality. They have complex contracts and they nickel and dime.

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