Pros
The people (in my team) and working environment was very pleasant at Brightpearl, informal, laid back and relaxing for the most part. The work was challenging and could be very engaging at times.
Cons
Where as the "ground troops" were generally knowledgeable and professional people, the same could not be said for the management level. From Management Level through to C-Level it appeared candidates were hired for being "Flag Saluters", "Duck Aligners" and "Though Leaders". The management team were hugely disjointed from the realities of the day to day running of the company and appeared to have no understanding or vision for the product and it's many flaws. Where as the office environment is relaxed it is by no means a "fun" and "cool" Silicon Valley start-up office that they sell it as. It is a standard British Company just with a relaxed dress-code and no different from any other company I have worked for.