Get your experience and move on - Technical Support Advisor Sage Employee Review

3.0
Jan 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Great peers to work with. Management will help you with your personal and career development. 9 to 5 Monday to Friday , 25 day holidays, free snacks and lunch, really cool new state of the art office space. laid back working environment (if your into that) the new CEO shows promise for the company. everyone is exciting about the new cloud accounting product but im yet to be convinced on it.

Cons

For a technology company that have the worst internal commutation systems I have ever seen or worked with. This is a company with a CRM offering to its customers and yet they use a program that looks and works likes it is from the 80s. Products are not great to work with or support , I am forever telling or explaining to customers about product limitations. There installation of one of the flag ship products is an absolute disgrace, millions is being spent on installation ever year wasting both staff and customers time. Very slow to improve processes and approach to customer services can be backwards at times. The pay is terrible.

Explore other reviews about Sage

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

Cons

Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

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