Blah - Customer Support Analyst Sage Employee Review

3.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

- good benefits - great coworkers

Cons

- no advancement in Sage 50 - upper management not care - they will build a case again you if you go against them to fire you - the only career oppurtunities is to move from Sage 50 and go to other products

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Sage Response
1y
Thank you for taking the time to leave us your review; we are sorry your experience has not been positive lately. Please be assured that we've taken note of your concerns and we shall work hard to keep empowering our colleagues to thrive. Our teams care about our people and we are disappointed to know that you've not felt this resonate with you yet but we hope that as we keep working on cultivating a culture strongly underpinned by our values, you and other colleagues shall feel very proud to be part of Sage. Please continue holding us to account both here and internally whenever you have any thoughts to share.

Explore other reviews about Sage

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

Cons

Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

6
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Sage Response
4d
Thank you for taking the time to leave a review and for your many years with Sage. We're pleased to hear that you valued your colleagues, benefits and time off policies. At the same time, we're sorry to read that your experience of our culture, leadership and ways of working left you feeling disappointed. Creating an environment where colleagues feel heard, supported and able to do their best work is incredibly important to us. While experiences can vary across teams and functions, feedback such as yours helps us better understand where we can improve. Please be assured that your comments have been noted and will be reviewed very carefully. We appreciate your openness and thank you for sharing your perspective. We wish you every success in your future career.
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