Not what it was - Software Tester Sage Employee Review

3.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The people we work with every day Family friendly policies Current hybrid working Benefits like Healthcare plan, life insurance etc Share save

Cons

There is just no let up these days, everyone is literally working flat out to the point of burnout but nobody listens above our Line Managers. Every year we fill in Glint surveys but none of the more serious comments are listened to. The amount of work within teams is unmanageable with most people working way above their core hours but nobody cares - the work keeps coming - at what point are people able to take a breath and enjoy their role instead of the constant pressure? Progressions have been on hold for nearly 2 years - we are told by SLT on All Hands that this isn't the case - it 100% is the case - maybe they dont know whats happening at team levels. Then the icing on the cake has been the announcement recently about the move to 3 days in the office, this is a huge kick in the teeth for a high % of office based staff, its just awful. Its not helped by the fact that we announced a move to Cobalt prior to Covid which was upsetting for a large proportion of staff due to the extra travel time. The fact that we moved to a hybrid way of working post covid helped this situation a lot - then the move to 2 days wasn't too bad, this is acceptable but to then be forced to come in 3 days feels really unfair - for a lot of us we spend most of days on Teams calls so are often looking around for quiet areas to go on calls, its difficult to find these areas already so having more people in for 3 days is going to be even worse. Not only this but the coffee area doesn't cope well with the numbers now, so I've no idea how this is going to work out, or the parking. My final comment would be the disgraceful way we were literally shouted at like naughty children on a Global call about the move to 3 days - extremely unprofessional. That way of talking does not meet the Sage Values in my opinion.

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Sage Response
1y
We appreciate your feedback and have read through your comments. Please note that our hybrid working approach is an important element of the way we work at Sage that is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year and free well-being support tools. More information about what we offer can be found here: https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm - Thanks for taking the time to leave your review. We’ll continue to work hard to improve how we enable colleagues to thrive.

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5.0
Jun 21, 2026
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Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

Cons

Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

3
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Sage Response
10h
Thank you for taking the time to leave a review and for your many years with Sage. We're pleased to hear that you valued your colleagues, benefits and time off policies. At the same time, we're sorry to read that your experience of our culture, leadership and ways of working left you feeling disappointed. Creating an environment where colleagues feel heard, supported and able to do their best work is incredibly important to us. While experiences can vary across teams and functions, feedback such as yours helps us better understand where we can improve. Please be assured that your comments have been noted and will be reviewed very carefully. We appreciate your openness and thank you for sharing your perspective. We wish you every success in your future career.
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