You work alone and can not leave your desk because you are the only one answering the phone for Room service.
Your manager has to give you breaks, but also bathroom breaks so that the phone is never unattended to.
You coordinate most events and gifts related to food and many need the proper paper work to fulfill, but there is lots of push back when guests want something on the fly.
You will see a lot of "hospitality culture" which is a shock to anyone new to it.