poor management - Front Desk Receptionist Sage Hospitality Employee Review

2.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

good benefits( just because the place where I work is part of the Hilton). new hotel. located in Philadelphia.

Cons

Management is so greedy. they only care about having their pockets full of money and keep them for themselves making sure they get a big bonus in the end of the year and pretending that we do not know what is going on. hourly rate even after the raise is NOTHING compare to what you do and how much you give to the company and guests every single day. people are so fake and so employees. We always have to pretend that we are happy. Food in the cafeteria is not good either. We do not want lobster and crabs but not even food with mold left outside all day. Employees keep getting sick because the food is not fresh especially during the weekend when HR, Sales and Accounting department are not here. We do not feel appreciated at all. there is not a chance or opportunity to grow in a company like that. seems that when they are positions open, they hire somebody who already has experience in the field and is coming from another property.. instead of training you.

avatar
Sage Hospitality Response
8y
Dear Logan Receptionist, Thank you for sharing your feedback and concerns regarding your experience at The Logan. Providing a great working experience where there is genuine care and concern for all of our associates is so incredibly important. I want you to feel supported, encouraged and listened to and my goal is to work together to ensure there is an environment where you do not have to pretend to be happy. My goal is to provide transparency around property initiatives and clear communication. Your feedback regarding the employee cafeteria has been shared with the team and while we all agree having this benefit is wonderful for our associates, we need to ensure it is consistent 7 days a week for all three meal periods. I am looking forward to working through changes with the front office team and creating an environment in the front office that is personally and professionally rewarding. Sincerely, JoAnn Wrenn

Explore other reviews about Sage Hospitality

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fantastic Benefits - Strong Company Culture - Tremendous opportunity for growth - Collaborative environment - Transparency with goals and future plans

Cons

Still developing a presence in FL, not many hotels / restaurant concepts here yet. Eager to see what the future holds.

avatar
Sage Hospitality Response
1w
Dear Sage Associate, Thank you for taking the time to share your experience and welcome to Sage! We’re delighted to hear that you’ve felt the strength of our culture, collaborative environment, and transparent approach from the start of your journey. It’s especially rewarding to know you’ve recognized the opportunities for growth and the benefits of being part of our team. As we continue to grow, we’re excited about the possibilities ahead and appreciate your enthusiasm for what the future holds. Thank you again for your feedback and for choosing to build your career with Sage. We look forward to all you’ll accomplish as part of our team. The Sage Hospitality People & Culture Team You Belong Here
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Large portfolio of hotels with the potential for transfers and growth. Upper management is intelligent, helpful, and the layers of management help meaningfully support daily operations on the ground.

Cons

Culture varies widely by property and reality of available job growth is determined largely at the property level despite the larger portfolio. Lots of layers of management create a high level of bureaucracy that can make getting anything done a slow and frustrating process.

avatar
Sage Hospitality Response
1w
Dear Sage Associate, Thank you for taking the time to share your thoughtful feedback and for being part of Sage. We’re pleased to hear that you’ve experienced supportive leadership and recognize the opportunities our portfolio provides for growth and career mobility. We also appreciate you sharing your perspective on how experiences can vary across properties and how organizational processes can impact day to day work. Feedback like yours helps provide valuable insight into the associate experience across our portfolio. Thank you again for your contributions and for recommending Sage as a place to work. We wish you continued success as you grow your career with us. The Sage Hospitality People & Culture Team You Belong Here
See reviews by: Helpful|Rating|Date|All