Pros
Sage's culture is defined and driven by a set of well-communicated values but mostly by Walter Isenberg, the CEO. Walter is legendary for being a good human being, for caring about people and for understanding that talent is everything in a service business. He has hired other leaders who understand this. They apply best practices when it comes to talent management and it shows.
Cons
Sage's challenge is to invest in the necessary infrastructure - technology and operations and staffing - to support their growth and ensure the effectiveness of their people. Ensuring that all properties managed by them are run with the same values, the same employee experience and with the same quality of operational execution is also a big challenge, just like all hotel and restaurant management companies.
