Companywide SOPs and systems are rolled out without much thought or training or reinforcement. It only comes down to meeting metrics as an absolute. It's clear to me (as a 10+ year industry veteran) the methods and goals of these new systems, however, it's a major rub for junior managers and directors. It's caused major strife around me at my property and fellow properties in my city; sometimes so stressful that is pushes people to consider separating. It seems to me that Sage could benefit to reimagine what it looks like to usher in the next generation of management. Meeting folks where they are at is not a small investment, however, in my experience it pays off over time.