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Sagent Behavioral Health

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Support Staff Specialist (front desk) - Support Staff Specialist Sagent Behavioral Health Employee Review

3.0
Mar 21, 2018
Recommend
CEO approval
Business Outlook

Pros

The managers at my location were great, most of my fellow support staff workers were also quality people and generally looked out for one another.

Cons

The job is very fast paced, and often stressful. Some days I felt unable to get everything done that was required of me in my shift.

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Sagent Behavioral Health Response
8y
Thank you for your review. We are very happy to hear that you felt that your direct supervisors were "great" and that you felt a good sense of camaraderie at the office amongst your coworkers. That is our ultimate goal. We agree that the job can be stressful at times, and we do our best to provide our support staff with as many resources and avenues to help make their jobs as easy and as satisfying as possible. We can't control everything, but we try our best to make it the best and rewarding experience as possible. We are open to ideas too so if you have any, please feel free to contact me. Patient care is our top priority as opposed to "maximizing the number of patients seen." While this is the case, we are a very busy clinic so we do have many appointments with patients scheduled each day. Thank you for your review.

Explore other reviews about Sagent Behavioral Health

5.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leaders share a common goal of increasing access to mental health services. Particularly appreciate the legal work that the team does. Flexible work environment

Cons

Health insurance and pay models can be confusing at first

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Supervision and some internal CEUs are provided. You can be flexible with your schedule. My office is very supportive and I have good coworkers.

Cons

I was warned about burnout and too many clients, but my experience was the opposite. I have not been able to build a caseload in a year and am being forced to part-time with loss of some benefits because there aren't enough intakes. I am not the only person in my office experiencing this. The pay is low as well, there is no stipend or reimbursement for training outside of the company even while the company does not offer specific modality training, and the company has cut salary pay model as well as cutting several holidays including Juneteenth. The company's actions continue to show that they care for profit over people.

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