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Sagent Behavioral Health

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Helping patients schedule mental health services including therapy, psychiatry, and psychological testing. - Intake Coordinator Sagent Behavioral Health Employee Review

5.0
Mar 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Very rewarding helping others find healing for their mental health concerns. Colleagues are always incredibly helpful and caring, making the atmosphere wonderful to work in.

Cons

Can be emotionally draining at times when you are dealing with distraught patients or patients in crisis. Taking between 75-100 calls in a day can be very repetitive and draining as well.

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Sagent Behavioral Health Response
8y
Thank you very much for your review. We are pleased to hear you are loving your role as an Intake Coordinator! Thank for your feedback and any ideas you have to make your work experience better and more rewarding, we'd love to hear about it!

Explore other reviews about Sagent Behavioral Health

5.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leaders share a common goal of increasing access to mental health services. Particularly appreciate the legal work that the team does. Flexible work environment

Cons

Health insurance and pay models can be confusing at first

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Supervision and some internal CEUs are provided. You can be flexible with your schedule. My office is very supportive and I have good coworkers.

Cons

I was warned about burnout and too many clients, but my experience was the opposite. I have not been able to build a caseload in a year and am being forced to part-time with loss of some benefits because there aren't enough intakes. I am not the only person in my office experiencing this. The pay is low as well, there is no stipend or reimbursement for training outside of the company even while the company does not offer specific modality training, and the company has cut salary pay model as well as cutting several holidays including Juneteenth. The company's actions continue to show that they care for profit over people.

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