Great experience overall - Call Center - Intake Coordinator Sagent Behavioral Health Employee Review

Leaders share a common goal of increasing access to mental health services. Particularly appreciate the legal work that the team does. Flexible work environment

Health insurance and pay models can be confusing at first

Supervision and some internal CEUs are provided. You can be flexible with your schedule. My office is very supportive and I have good coworkers.

I was warned about burnout and too many clients, but my experience was the opposite. I have not been able to build a caseload in a year and am being forced to part-time with loss of some benefits because there aren't enough intakes. I am not the only person in my office experiencing this. The pay is low as well, there is no stipend or reimbursement for training outside of the company even while the company does not offer specific modality training, and the company has cut salary pay model as well as cutting several holidays including Juneteenth. The company's actions continue to show that they care for profit over people.