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Sagent Behavioral Health

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A High Workload for a High Demand Job - Outpatient Therapist Sagent Behavioral Health Employee Review

3.0
Mar 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Constantly Full Caseload. Some control of your schedule. Supportive Team Members. Employee Benefits and Free CEU trainings and Supervision included. The ability to work within a specific demographic, with so many clients referred to you, you can really get a good amount of experience with a wide range of diagnoses and refine your clinical skills. The office staff handle all billing and scheduling needs, so you can just focus on seeing clients. Consistent pay, you can opt for the salary option but be advised that this means you have to see 40+ clients a week, so it is quite a bit for less pay. Commission model allows for more freedom.

Cons

Difficulty changing your caseload: When you start at NAL you may begin with seeing 40 clients a week if you do not set firm boundaries and they usually schedule them one immediately after the other, which is fine in bursts but if you are someone who needs to have rests between clients then that may be taxing. Lower reimbursements: for clients compared to different locations, since they are a larger company that includes office staff in the pay, reimbursement is about 10% less for clients than other locations. So the trade off is, more clients, but less pay per client hour. Changing hours can be difficult: as they will schedule out your caseload for a couple of months or so, so if you need to reduce or change hours you may be stuck at times. Lack of Control With Clients (Interrupts client therapy): Though it is also a plus that they do the office management work for you, it is also a Con that you do not control your calendar as you do not know when you are seeing clients each week. Also, since they do not allow for ongoing meetings to be scheduled (such as Tuesdays 6:00pm)there are often situations where I have run into clients being interrupted in their therapy for a month or more, as a therapist this is a concern since rapport is damaged and the prognosis is harmed as the flow of treatment can be interrupted. I usually try to have clients schedule out a month or more, but at some locations they have/had a three appointment limit to scheduling appointments. Faith Based Company; A big one for me was that they emphasized that they were not a faith based organization in the interview process, but throughout the training and in the bi-weekly work meetings Christian connotations are woven throughout (in team meetings they share bible verses, prayer in the onboarding, etc.). As someone not of this faith it is becoming alienating, so I would probably recommend either just being aware of this or if you are a practitioner of this faith it would not be a concern.

Explore other reviews about Sagent Behavioral Health

5.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leaders share a common goal of increasing access to mental health services. Particularly appreciate the legal work that the team does. Flexible work environment

Cons

Health insurance and pay models can be confusing at first

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Supervision and some internal CEUs are provided. You can be flexible with your schedule. My office is very supportive and I have good coworkers.

Cons

I was warned about burnout and too many clients, but my experience was the opposite. I have not been able to build a caseload in a year and am being forced to part-time with loss of some benefits because there aren't enough intakes. I am not the only person in my office experiencing this. The pay is low as well, there is no stipend or reimbursement for training outside of the company even while the company does not offer specific modality training, and the company has cut salary pay model as well as cutting several holidays including Juneteenth. The company's actions continue to show that they care for profit over people.

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