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Sagent Behavioral Health

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Don't work here - Front Office Assistant Sagent Behavioral Health Employee Review

1.0
Nov 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Many of the providers I work with are wonderful people that really care about what they do - unfortunately they are all burnt out.

Cons

Upper management doesn't care, at all. Many policies in place make me feel like a salesperson - as a patient in mental health for 30 years, I've NEVER had the constant harassment from my providers organizations that Nystrom has us do. When I got this job, my therapist warned me about Nystrom's reputation amongst mental health professionals - she couldn't have been more accurate. Admin staff is burnt out. As of when I wrote this, Nystrom has 24 admin positions open, and that will continue to grow. Turnover says all you need to know! My boss is leaving, and lately has been filling in for another manager at another location that had a full melt down and is on FMLA now. I'm about to finish school and am starting my internships - I've learned my lesson. Thankfully I'll be gone in a few weeks.

Explore other reviews about Sagent Behavioral Health

5.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leaders share a common goal of increasing access to mental health services. Particularly appreciate the legal work that the team does. Flexible work environment

Cons

Health insurance and pay models can be confusing at first

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Supervision and some internal CEUs are provided. You can be flexible with your schedule. My office is very supportive and I have good coworkers.

Cons

I was warned about burnout and too many clients, but my experience was the opposite. I have not been able to build a caseload in a year and am being forced to part-time with loss of some benefits because there aren't enough intakes. I am not the only person in my office experiencing this. The pay is low as well, there is no stipend or reimbursement for training outside of the company even while the company does not offer specific modality training, and the company has cut salary pay model as well as cutting several holidays including Juneteenth. The company's actions continue to show that they care for profit over people.

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