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Sagent Behavioral Health

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Better than some CTSS providers - Mental Health Practitioner Sagent Behavioral Health Employee Review

3.0
Dec 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Now that I've had experience working for another CTSS provider, I've come to appreciate more of what Nystrom had to offer. Twice a month meetings/trainings were difficult and did at times interfere with scheduling clients, but other places have much more required meetings than that. It was nice that they offered free licensure supervision, and my supervisor was very accessible for questions and to talk about clients. I got a lot of experience working directly with kids and families of varying ages and diagnoses. It is also a big perk to be able to have a laptop provided to you by the company to complete your paperwork. Then you don't need to use your personal devices.

Cons

The billable quota is much more manageable than other CTSS providers I've worked for (I believe when I worked there it was 20 for a beginner staff), but there still is much time that goes unpaid with paperwork and such. It is frustrating when there are cancellations and circumstances beyond your control that keep you from getting your hours, and particularly frustrating that you don't get mileage or drive time for no-shows. However, at other CTSS providers, drive time is not included in quota at all, which is immensely more frustrating. It is very difficult to maintain a schedule that does not involve working late evenings (8-9pm sometimes).

Explore other reviews about Sagent Behavioral Health

5.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leaders share a common goal of increasing access to mental health services. Particularly appreciate the legal work that the team does. Flexible work environment

Cons

Health insurance and pay models can be confusing at first

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Supervision and some internal CEUs are provided. You can be flexible with your schedule. My office is very supportive and I have good coworkers.

Cons

I was warned about burnout and too many clients, but my experience was the opposite. I have not been able to build a caseload in a year and am being forced to part-time with loss of some benefits because there aren't enough intakes. I am not the only person in my office experiencing this. The pay is low as well, there is no stipend or reimbursement for training outside of the company even while the company does not offer specific modality training, and the company has cut salary pay model as well as cutting several holidays including Juneteenth. The company's actions continue to show that they care for profit over people.

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