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      Sagility

      Engaged Employer

      Sagility reviews

      Poor management - Customer Service Representative Sagility Employee Review

      1.0
      May 8, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers a work-from-home setup which is very convenient.

      Cons

      Management promised yearly salary increases, but it’s already May and there’s still no update. Last year’s increase came around February and was only around ₱200, regardless of performance. * Incentives are too low to motivate employees to perform better. * There are little to no employee engagement activities or events. It feels like it’s just work, work, work with no appreciation or encouragement for employees.

      avatar
      Sagility Response
      1mo
      Hi, We are very sorry to hear about your unpleasant experience with Sagility. Please tell us more about the matter at LetUsTalk@sagilityhealth.com

      Explore other reviews about Sagility

      5.0
      Jun 15, 2026
      Member services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job is remote and people are friendly

      Cons

      Pay could be better but job is fully remote

      avatar
      Sagility Response
      6d
      Hi, Thank you for leaving us such a wonderful input. We are elated that you loved your experience. We put the experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. Again, thank you once again for your kind words.
      1.0
      Jun 9, 2026
      Care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to be remote in the comfort of my home and the great team I had that will be lifelong friends.

      Cons

      1. The $5000 end of contract bonus that was promised to us at completion of our contract, never was given to us. 2. Contract ended a month & a half before it was supposed to. 3. Micromanagement is unbelievable especially with the two Ai systems they’re going to incorporate - very invasive in my home. Don’t like that at all. 4. We were always given the runaround when we asked about the bonus, metrics, etc. - no one could ever give us a straight forward answer.

      2
      avatar
      Sagility Response
      6d
      Hi, thank you for sharing your feedback. We assure you that we take every suggestion / input seriously. Please allow us take up the matter with you at LetUsTalk@sagilityhealth.com. Please add your contact details in the mail so that we can continue to talk.
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