Poor Management. Constantly micromanaged. If you can deal with BS on a daily basis this job is for you! - Customer Account Representative Saia LTL Freight Employee Review

2.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Paid Weekly. Inexpensive benefits. Excellent pay. These are the only reasons I have stayed for so long.

Cons

Poor management, drama with coworkers and overworked. The more u do the more they want. Managers have their favorites who get treated differently. Rules apply to some not to all. Supervisors will not back you up unless it makes them look good. Supervisors can be lazy at times and pick and choose how and if they want to help you.

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Saia LTL Freight Response
10y
Thank you for taking the time to submit your feedback. Our goal here at Saia is to create an environment where employees feel valued and have opportunities to grow and advance within the company. We are very concerned regarding the experience you have encountered with your manager and Supervisors and wish to speak to you further. Can you please email us at humanresources@saia.com?

Explore other reviews about Saia LTL Freight

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and managers. Amazing benefits.

Cons

AI push by executives has been rather concerning.

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Saia LTL Freight Response
4d
Thank you for sharing your review. We value your feedback and love knowing you had a great experience working as an intern with us. We wish you loads of success going forward!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You don’t have anybody looking over your shoulder. You are home every day. The pay is pretty darn good. Good work/life balance

Cons

Inward facing camera. Used as a disciplinary tool and not a coaching tool. Point system.

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Saia LTL Freight Response
16h
Thank you for helping us keep the freight moving for 3 years! We appreciate your feedback and are grateful you enjoy being a part of the Saia family. We also value knowing your concerns about the driver-facing cameras, so thank you for sharing those details.
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