Billing is Unstable Employment - Billing Specialist Saia LTL Freight Employee Review

2.0
Jun 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Offers paid time off, weekends off, awesome break room vending selections

Cons

This job is the most unstable, slave labored job I've ever had. They cut hours while making employees work beyond the max of their abilities to work. There is hardly any time for breaks in order to meet management's demanding hourly quota...while under the threat of termination. Billing Department morale has been low for years and the turnover rate is high. Although pay is decent, it doesn't balance out when it comes to employee appreciation and job security. I would never recommend anyone to work for this department...they would be better off working in customer service as many billers have decided to take that route. There is no room for advancement either in this department and whether you've been there 3 years or 15, everyone gets paid the same salary which increases low morale.

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Saia LTL Freight Response
9y
We are sorry to hear you have had a negative experience working in our Billing Department. We want all of our employees to enjoy working in a rich positive cultural environment- so it disappoints us to hear you do not have that. We would like to know more about your experience and in order for us to properly address your concerns- we are asking you to email us at humanresources@saia.com

Explore other reviews about Saia LTL Freight

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and managers. Amazing benefits.

Cons

AI push by executives has been rather concerning.

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Saia LTL Freight Response
4d
Thank you for sharing your review. We value your feedback and love knowing you had a great experience working as an intern with us. We wish you loads of success going forward!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You don’t have anybody looking over your shoulder. You are home every day. The pay is pretty darn good. Good work/life balance

Cons

Inward facing camera. Used as a disciplinary tool and not a coaching tool. Point system.

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Saia LTL Freight Response
9h
Thank you for helping us keep the freight moving for 3 years! We appreciate your feedback and are grateful you enjoy being a part of the Saia family. We also value knowing your concerns about the driver-facing cameras, so thank you for sharing those details.
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