5.0
Feb 12, 2013
Current employee, more than 1 year
Atlanta, GA
Recommend
CEO approval
Business Outlook
Pros
Saia is a company that truly knows how to achieve success. They care about the people and they care about their customers, as indicated by their Customer Service Indicators.
Cons
Communication and accountability between terminals and other hubs is horrible. Some dispatchers and people at the terminals have no sense of customer service and are never held accountable for their actions