A company that will succeed and cares - Associate Saia LTL Freight Employee Review

5.0
Feb 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Saia is a company that truly knows how to achieve success. They care about the people and they care about their customers, as indicated by their Customer Service Indicators.

Cons

Communication and accountability between terminals and other hubs is horrible. Some dispatchers and people at the terminals have no sense of customer service and are never held accountable for their actions

Explore other reviews about Saia LTL Freight

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and managers. Amazing benefits.

Cons

AI push by executives has been rather concerning.

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Saia LTL Freight Response
5d
Thank you for sharing your review. We value your feedback and love knowing you had a great experience working as an intern with us. We wish you loads of success going forward!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You don’t have anybody looking over your shoulder. You are home every day. The pay is pretty darn good. Good work/life balance

Cons

Inward facing camera. Used as a disciplinary tool and not a coaching tool. Point system.

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Saia LTL Freight Response
1d
Thank you for helping us keep the freight moving for 3 years! We appreciate your feedback and are grateful you enjoy being a part of the Saia family. We also value knowing your concerns about the driver-facing cameras, so thank you for sharing those details.
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