Great Pay, Mediocre Sales Management - Account Executive Saia LTL Freight Employee Review

3.0
Jul 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Great base pay for an account management/outside sales position. Great financial incentives to drive sales. All paid company car, including gas for work and personal use. Freedom to truly manage and grow your sales territory, with some exceptions.

Cons

Standard PTO (2 weeks as a new employee and grows over time), but this is becoming a deterrent in today's job market. Poor technology that makes it impossible to manage day-to-day while trying to make sales in the field. Poor technology leads to long nights of updating the clunky CRM system. Sales could be at the bane of the success of operations, who have completely different incentives than sales. It's hard to grow sales when you have a terminal manager that could care less about increasing the amount of freight through his/her terminal. When a terminal manager only carries about on-time delivery to established accounts and low claims, it's tough to convince them to bring on more freight. Very hierarchical organization. Management above is looking to appease management above and so on. Sales management and guidance is very old school. Smaller sales territories and terminals often get neglected by sales management and you can very much feel alone. Sales initiatives by corporate were feasible in larger cities and sales territories, but the same results were expected out of more rural and less dense areas. Sales goals need to be adjusted for the sales territory.

Explore other reviews about Saia LTL Freight

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and managers. Amazing benefits.

Cons

AI push by executives has been rather concerning.

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Saia LTL Freight Response
5d
Thank you for sharing your review. We value your feedback and love knowing you had a great experience working as an intern with us. We wish you loads of success going forward!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You don’t have anybody looking over your shoulder. You are home every day. The pay is pretty darn good. Good work/life balance

Cons

Inward facing camera. Used as a disciplinary tool and not a coaching tool. Point system.

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Saia LTL Freight Response
1d
Thank you for helping us keep the freight moving for 3 years! We appreciate your feedback and are grateful you enjoy being a part of the Saia family. We also value knowing your concerns about the driver-facing cameras, so thank you for sharing those details.
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