Billing Department is very unpleasant - Night Billing Clerk Saia LTL Freight Employee Review

1.0
Nov 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay and medical benefits. That's it.

Cons

Management creates a very hostile and low morale environment. No opportunities for advancement within the department. Promotions are not based on job performance or seniority but on who management feels would keep a tight lip on unfair and discriminatory practices. Department needs a serious overhaul in management in order order to boost morale in employees for them to care about the needs and goals of the company. I forsee a discrimination lawsuit against the company in the future if upper management does not take a closer look and interest in the Billing Department and if certain changes aren't made.

Explore other reviews about Saia LTL Freight

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and managers. Amazing benefits.

Cons

AI push by executives has been rather concerning.

avatar
Saia LTL Freight Response
5d
Thank you for sharing your review. We value your feedback and love knowing you had a great experience working as an intern with us. We wish you loads of success going forward!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You don’t have anybody looking over your shoulder. You are home every day. The pay is pretty darn good. Good work/life balance

Cons

Inward facing camera. Used as a disciplinary tool and not a coaching tool. Point system.

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Saia LTL Freight Response
1d
Thank you for helping us keep the freight moving for 3 years! We appreciate your feedback and are grateful you enjoy being a part of the Saia family. We also value knowing your concerns about the driver-facing cameras, so thank you for sharing those details.
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