Would never work there again - Night Billing Clerk Saia LTL Freight Employee Review

2.0
Feb 11, 2015
Recommend
CEO approval
Business Outlook

Pros

I started out at a decent wage, and with the frequent raises the company gave, I ended up with a pretty good way fairly quickly. The benefits were okay. You have your own desk/workspace area.

Cons

The hours could be really long. When I was there, full-time meant you got there at a certain time and you were there until the work was done, which could mean 6 hour shifts some nights, or 9 hour shifts other nights. The reason pay was so high is that the job itself is really taxing, and mentally & physically exhausting. The management team was full of their little cliques, and if you weren't part of them, you were going to be miserable and far more expendable. The "clear-cut rules", such as not using your cellphone on the floor, or rules on attendance and attendance points, went right out the window if you were part of the cliques, but they sure applied if you weren't. Office politics were just awful. While there was an "open-door policy," it was pretty much meaningless. Sure, you could talk to them, but you really wouldn't be heard. Management wasn't at all receptive to feedback or suggestions, and there was a complete refusal to innovate or look at ways to improve, because the way they'd always done things was good enough.

Explore other reviews about Saia LTL Freight

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and managers. Amazing benefits.

Cons

AI push by executives has been rather concerning.

avatar
Saia LTL Freight Response
1w
Thank you for sharing your review. We value your feedback and love knowing you had a great experience working as an intern with us. We wish you loads of success going forward!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You don’t have anybody looking over your shoulder. You are home every day. The pay is pretty darn good. Good work/life balance

Cons

Inward facing camera. Used as a disciplinary tool and not a coaching tool. Point system.

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Saia LTL Freight Response
5d
Thank you for helping us keep the freight moving for 3 years! We appreciate your feedback and are grateful you enjoy being a part of the Saia family. We also value knowing your concerns about the driver-facing cameras, so thank you for sharing those details.
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