Not great company to work for - Customer Service Representative Saia LTL Freight Employee Review

1.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay Not micromanaged All major holidays off

Cons

Company does not truly believe in their core values the push at you constantly Everyone is replaceable Business needs always come first Company is not transparent Be aware you are just a number Benefits are not great They will take perks from the employees to save the company money

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Saia LTL Freight Response
1y
Thank you for 9 years of dedicated service to our team and to our customers! We feel terrible that, in the end, you had a disappointing experience with us, but please know that we take your concerns seriously. Knowing employee sentiment helps us understand where improvements are possible, so thank you for sharing your feedback. We sincerely wish you only the best going forward!

Explore other reviews about Saia LTL Freight

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and managers. Amazing benefits.

Cons

AI push by executives has been rather concerning.

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Saia LTL Freight Response
1w
Thank you for sharing your review. We value your feedback and love knowing you had a great experience working as an intern with us. We wish you loads of success going forward!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You don’t have anybody looking over your shoulder. You are home every day. The pay is pretty darn good. Good work/life balance

Cons

Inward facing camera. Used as a disciplinary tool and not a coaching tool. Point system.

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Saia LTL Freight Response
3d
Thank you for helping us keep the freight moving for 3 years! We appreciate your feedback and are grateful you enjoy being a part of the Saia family. We also value knowing your concerns about the driver-facing cameras, so thank you for sharing those details.
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