Fantastic organisation to be part of. #dreamjob #ohana - Success Manager Salesforce Employee Review

5.0
Jul 16, 2018
Recommend
CEO approval
Business Outlook

Pros

1:1:1 model - employees are encouraged to take time to give back, even being given 6 days per year to take for this. Competitive salary #ohana culture - you really feel like part of something, and the organisation truly cares about its staff Innovation - it's easy to feel proud to work for a company who is the pioneer for what they do. Career development - you can have an entire career within the organisation, lots of roles and flexibility to move around.

Cons

Rapid growth means constant change - some may struggle with this. Internal systems struggle somewhat to keep up with the growth and constant innovation - we should be drinking our own champagne. The larger we grow the more careful we have to be about preserving our unique culture - this needs to be managed top down and newly hired leaders need to be on board.

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Salesforce Response
7y
Thank you for leaving us this great feedback! While it's great that you view our benefits and the environment here as positive, I appreciate you detailing areas where we can improve. While we undergo incredible growth here at Salesforce, we also need to be diligent about continually improving processes and systems and investing maintaining our culture so we are well positioned for our future. Please continue to share your feedback on how we can improve via our twice yearly employee surveys and via our Feedback App. Thank you again for leaving this thoughtful review.

Explore other reviews about Salesforce

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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