Not as great as it seems unless you get the right manager that really supports you - Technical Solutions Architect Salesforce Employee Review

2.0
Nov 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits, salary, perks, work from home

Cons

I started out as a Technical Solutions Architect. 3 years into my career I ended up under a particular manager that, according to multiple sources, was not a great manager. I've told my story unbiased to several other managers and co-workers, and they ALL agree that I was really given a raw deal. I was never given any solid opportunities to sharpen my Marketing Cloud skill-set, and the opportunities I was given (working on Accelerators) I excelled at. Every feedback received from customers (via Accelerators) and co-workers alike was nothing less than extraordinary. However, none of this mattered for some reason. I've kept a document that noted every piece of feedback received just in case I had to have something to back my story up with. I feel, along with others, that my manager had a personal vendetta against me and was working to get me dismissed. I was never given opportunities to work on real Marketing Cloud projects therefore, couldn't really get some good feedback going from that perspective. I was given the bare minimum to work with and often, I was left without work to do. In the end, I got tired of this treatment and began looking for other opportunities that really valued what I brought to the table. If you don't have a great manager, then there's no opportunity for advancement. No real skill set sharpening opportunities either. Get a good manager.

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Salesforce Response
7y
Thank you for your feedback. The management behavior you've described is not at all what we want to see at Salesforce. Even though you've left, could you please provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make this a better workplace.

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4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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