Not what it used to be, would not recommend - Ambassador Salesforce Employee Review

2.0
Mar 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great snacks and cool offices, decent benefits, casual office attire

Cons

This used to be my dream job, I loved telling everyone I worked here and how awesome it was. Then as time went on, I realized it was all fake. The marketing team makes you believe that everything is perfect even when it's not. There is no way to move up even though people say you can. You will be promised one thing then later told the opposite. To move to a different role internally you have to move to a position of the same level or below, you cannot go up (called diagonally) in another department. Even if you make it happen, they keep you at the same pay and level for 6+ months so you will do more work for the same pay. There is NO INCENTIVE TO STAY!! I have known so many people who leave for this reason, then come back a year or so later 3-6 grades higher with better pay and benefits. Recruiters love that because they say it shows how great the company is that people come back, they could have saved themselves time and money by just promoting or transferring the person to the place they wanted to be at. My manager left after a few years and then they hired someone externally who had NO MANAGEMENT EXPERIENCE EVER!!! He was the worst manager I have ever had by far, he was rude, disrespectful, sexist, inappropriate, and completely useless. I was appalled at the way he treated his employees and when I brought it up to HR they basically said I couldn't prove it. Then other employees from a completely different department witnessed him scream at people and they went to HR and still the case was closed because "lack of evidence". Several employees were asked to work overtime without pay which is illegal for hourly employees. When I told my bosses boss that I was leaving, they offered me a promotion, but I would have had to move cross-country, and I was told there was no budget for moving costs, so I would pay them all on my own. As for salary, since it was a "cheaper cost of living" that there would be no increase. I laughed at this insulting offer to work more, have more responsibility and no increase in money while moving cross country. I declined the offer and they were somehow shocked. I left and never looked back, I am so much happier now that I left.

Explore other reviews about Salesforce

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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