Has become extremely toxic - Anonymous employee Salesforce Employee Review

2.0
Jul 17, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Probably a great place to work as long as you’re not in a sales or sales supporting role. Rank and file colleagues are the heart and soul and really the only good part of any given day. Health care plans are top tier. 6mos mat leave.

Cons

Do not believe the “best place to work” rankings. That may have been true 10 yrs ago, but the culture today is extremely toxic and feels like a sweat shop many days. If you are in a sales or sales support function, particularly, beware! Technology and product problems abound. Seem to have dropped the ball bigot in retaining top talent. Path to grow/develop is limited unless you are in a big office where you can get face time with the powers that be. Senior management and C Suite execs do not care about anything but meeting (unrealistic) targets each Q. You will find yourself wondering daily how the company comes up with their forecasts.

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Salesforce Response
3y
Thank you for your review. Our goal is to create a workplace where everyone can be successful. What you describe goes counter to that. I like to suggest having an open and honest conversation with your manager to discuss how we can support you. If you don't feel comfortable talking to your manager, please reach out to the Employee Success team for a confidential talk.

Explore other reviews about Salesforce

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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