Keep innovating.... - Senior Member of Technical Staff Salesforce Employee Review

5.0
May 22, 2015
Recommend
CEO approval
Business Outlook

Pros

1. Salesforce R&D has one of the best talent in software industry. 2. Despite being the best in what they do, people are accessible, down to earth and very polite. You can pretty much talk to engineers/managers at any level at any time. 3. I can't speak for the whole R&D, but I have never felt any politics in engineering teams yet. Most importantly, I have never heard anyone talking ill about someone behind their back. The environement is very positive and people love what they are doing. 4. You are given sufficient time to understand your project, see the big picture and get training. 5. Work life balance is great, I never had to work overtime or weekends, expect for the planned releases, for which you get comp day off.

Cons

Salesforce has over 15k employees, about 90% of them are sales guys, which I can not speak for. For R&D: 1. Hiring standards has been deteriorating day by day. We used to be really great at it, but now we are hiring people blindly. If we are to maintain the quality, we need to standardize the process, and learn from top tech companies(as we claim to be one). We pay pretty well compared to top tech firms in bay area, and I am sure with right interview process and effort from recruiters(hire more recruiters and tell them to reach out to everyone), we should we able to hire great engineers. 2. We have too many titles in R&D, this is great to keep employees motivated and promote them and I get that. BUT, you got to respect the title. I have seen people with very less experience and contributions, becoming Principle Engineers. I bet, these so called Principle Engineers, wont be able to pass entry level engineer's interview at a good tech company. PLEASE FIX THIS. 3. Another thing which is hurting the quality of engineering organization is letting QAs move to development without any interviews. I agree with the idea of allowing people to move between roles and do different things, but we must maintain the same interview standards while doing so. We all know that hiring standards for dev and QA are far apart, then letting QAs move to dev so easily has become a shortcut and no one is getting benefitted by this other than the individual. This hurts both dev team (as now they have to explain every line of code to QA) and it also hurts QA team as they will always have to hire new QAs (since the existing ones become dev) 4. I am not sure if this is salesforce or recruiters, but they dont give you good equity if you dont negotiate hard. The equity I have seen so far is around 50% of what a tech company in bay area (at our level) offers. 5. We have a great work culture at company, which is getting polluted by more and more higher management coming from Microsoft and Oracle. I always wonder, why we never get higher management from companies we admire (Google, Facebook, LinkedIn....). Now, these new managers are polluting the culture by thier micromanagement philosophy of earliest companies. For instance, now managers are asking receipt for $7 lunch arranged for a team meeting. This is not salesforce.

Explore other reviews about Salesforce

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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