Shell of what it was - Sales Salesforce Employee Review

2.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive, strong benefits, name brand, if you land in good territory with good manager and respectful team the position can be lucrative.

Cons

Where do I start here? I have never worked at a company where there was so much top down disconnect coupled with disconnect between teams in sales process. You sell the worlds best CRM why do I need to open 25 cases to get support on a deal, or personal matter, or anything. You are just another employee in the machine no matter how strong of a performer you are. Comp plans are not aligned to the overall success of the account, which pits different teams internally against each other which completely disregards what is best for the customer. Internal culture since the pandemic is non existent. If you want to count Ra ra emails as culture then their is plenty of that, but outside of that the company way over hired, micro managing has tightened, and the company is trying to eek whatever they can out of you at any cost. First level managers are awful spreadsheet and report babysitters, especially those that were hired outside of the organization. I could go on for days but I would say until things change I would stay away from this company as a sales opportunity.

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Salesforce Response
3y
Thank you for your review and I'm sorry to see that you're no longer with the business. As we continue to grow and scale, it's important for us to hear experiences such as yours, so we appreciate you taking the time to share. Things move quickly, but it's important for us to position our employees for success and growth, inside and outside of the company. Our leadership team regularly reviews comments, so be assured that you are heard and that your comments will be addressed with the proper teams.

Explore other reviews about Salesforce

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic culture, cutting edge products, exposure to a huge range of customers, lots of internal development opportunities, good compensation, great benefits, flexible hours,

Cons

The variable compensation for SEs could be better. The nice thing is that so long as you're doing your job well enough, you'll get paid roughly what is advertised, but there are times when going above and beyond doesn't net you much more.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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