Oha-nope - Anonymous Salesforce Employee Review

2.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

You’ll have the name Salesforce on your resume when you inevitably find yourself looking to work elsewhere. Culturally progressive. Decent pay and benefits. Good volunteer opportunities (though much less so if you’re remote).

Cons

Tl;dr - the days of Salesforce being a great place to work are over and you can do better. Where to begin… let me be clear, I am sure people reading this will say “this is just a disgruntled employee.” Believe me when I say that no one wanted to work here more than I did. Unfortunately, it wasn’t what I had expected (and not what was advertised). To start, the role I was hired for turned out not to be the job I am expected to do. This began the erosion of trust. Leadership throughout my org is comprised of many people quick to throw you under the bus to advance their own position. There were a few true to their word people but they were few and far between. Politicking here is beyond toxic. You have to constantly be proving you’re doing something bigger or better than the other people on your team. Why? To impress the people who are responsible for your promotions. It’s all smoke and mirrors. Forget about trying to make any actual impact here. Your success is largely predicated on how good you make your boss look - even when your boss does absolutely nothing to support you. Trust is nowhere to be found here. Bullying. Gaslighting. Mean girls. Those are in good supply. After the layoffs we were told to get over it - what’s done is done - work harder - there is absolutely 0 empathy. 0 understanding of what everyone is feeling. So many of our peers are gone and we’re left to pick up the pieces. I only wish I had been one of the lucky ones to get laid off so I could escape this toxic environment. But we’ve been threatened with the fact that layoffs aren’t done yet (super motivating!) so, here’s hoping? In chatting with some peers I’ve heard things like “this org rots from the head” and been told that the bullying from some is not new…. The size of this company means that the left hand often doesn’t know what the right hand is doing. Projects stall out. Work is duplicated and then fizzles out because of changing whims. Positive feedback is nowhere to be found. I once had a meeting with a senior leader who, when I was explaining a scenario, rolled her eyes and told me she was bored. And that she didn’t care about how the work was done. But the next day I was chastised for not more clearly explaining what occurred when that scenario escalated. It’s demotivating. It’s demeaning. And it plainly isn’t kind. Please, I implore you. Don’t believe the hype. I’m sure in its heyday Salesforce was the place to be. But times they are a changing. If you do decide to interview here - really dig into why your role is open. Why the team continues to churn. Seek out people who were in the role and ask them their experience. You’ll find the truth is out there.

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Salesforce Response
3y
Thank you for your feedback. It is disheartening to hear that your initially great experience started to deteriorate. As you know, we are very intentional about creating and maintaining a great workplace culture based on our core values. We'd appreciate if you would provide more information anonymously to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Your feedback will help us become a better place to work.

Explore other reviews about Salesforce

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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