Look at this as a stepping stone not long term - Account Executive Salesforce Employee Review

2.0
Nov 3, 2023
Recommend
CEO approval
Business Outlook

Pros

You will work with very smart people. The base pay is really good as are the benefits. It also looks great on your resume.

Cons

Like most sales jobs it comes down to Timing Territory and Talent. I started shortly after they laid off 10% of the staff and wasn’t sure if I would have a job for a few weeks. I had left a good job I was at for almost a decade to come here and grow my career. The sales training was non existent but to be fair I think they started doing in person training again recently which should help. I think this would be a terrific place to have started ten years ago but for new hires it is very chaotic. There are people who make a ton of money but there are just as many if not more people who are gone in under a year. It will look good on your resume but I would suggest thinking of this as a stepping stone as opposed to a career. It didn’t work out for me, that doesn’t mean it won’t for others but my experience was very negative.

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Salesforce Response
2y
Thank you for your review, we are disappointed to hear that you had a negative onboarding experience. Starting this April, our refreshed Sales Onboarding program provides new employees with 3 weeks of in-person, hands-on support and enablement starting in Week 1. We provide each new hire with a mentor and resources to ensure they are set up for success and are constantly making improvements to the program based on participant feedback. We hope you were able to provide your feedback during your time with us. Thank you again for sharing your experience.

Explore other reviews about Salesforce

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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