Good company, tough to grow - Solution Engineer Salesforce Employee Review

3.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Salesforce is one of those companies that will always have a good reputation for good reason -- they try to take care of their people, pay can be good, and additional compensation (401K match, ESPP, wellness stipend) are all great.

Cons

Early professionals beware -- this isn't a company to grow at or work your way up. Promotions are severely "backlogged" and doesn't allow for vertical growth. Sales teams are disorgazied and cause a lot of issues for SE teams, without any accountability. Company strategy and vision is unclear, and there is a overwhelming sense that Salesforce is not sure where they are going. Product scope is MUCH too large with heavy expectations on learning new products and capabilities without resources to learn them. SE role is extremely undefined, which leads to mismatched expectations from Sales teams.

Explore other reviews about Salesforce

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic culture, cutting edge products, exposure to a huge range of customers, lots of internal development opportunities, good compensation, great benefits, flexible hours,

Cons

The variable compensation for SEs could be better. The nice thing is that so long as you're doing your job well enough, you'll get paid roughly what is advertised, but there are times when going above and beyond doesn't net you much more.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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