Some aspects are amazing, but the cons don't outweigh the benefits - Store Manager Sally Beauty Employee Review

3.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

I love working here! The girls I work with are awesome, the products are great and the customers are nice for the most part! The hours aren't too bad too

Cons

Upper management is disorganized and because we haven't had a president or a Regional Director in months, the District Managers have too much on their plate to be available for questions or help. The company is too cheap. The pay is too low and the incentives don't make up for it if you're a Manager. I get paid salary for 40 hours but I usually work 50+ hours per week. The full time employees are also underpaid for the amount of work they do, and there is not a huge difference in wage between managers and associates. There is not enough staff for the volume of customers that come in, taking time off or being sick is hard to do because of the lack of payroll. The technology is too old and needs to be upgraded. Taking time off is a hassle and it's even harder as A Manager, I have been full time for 2.5 years but I've only been able to use 1 week of vacation due to constantly being short staffed and having many black out periods. You also can't take off a weekend as a holiday, and if you do you have to make it up by working one of the weekends you are scheduled off. It's too hard to get rid of bad employees, we don't have a 3 month probationary period and sometimes it can be hard to write people up.

Explore other reviews about Sally Beauty

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy, great management, fun co workers

Cons

Unrealistic customer demands, lack of upward mobility

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

My store manager and team were wonderful! If you make the right moves you can move up the ladder reasonably quickly,

Cons

You can move up the ladder quickly because turnover is so high. Management will lie to you and tell you whatever you want to hear to keep you from leaving. Your experience is entirely dependent on who your store manager is and if they are willing to advocate for you. District management does not care about employees.

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