Pros
if you're in cosmetology school this is a good place to give advice on hair color products etc, employee discount is pretty good. some customers are polite.
Cons
sometimes the shipment is literally backbreaking and you have to put it out even when customers are asking questions. some customers are just rude and you have to stand there for a long time w/ them and explain how to use products and that can be frustrating. some employees are not trained in cosmetology -some managers even-and then when they give bad advice ppl come back angry and/or write reviews online. there can be way too many cooks in the kitchen giving different advice and that's just as bad. employees are sometimes not told what sales are going on and that can cause embarassment and look bad for the store. some employees honestly are just warm bodies and really know nothing about the products. yet cosmetologists and or hard workers get paid the same as unenthusiastic employees without knowledge.