If your in need of a job and or in process of finding one its okay to work here - Customer Service Associate Sally Beauty Employee Review

3.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

the pros is that after a year you can get employee paid vacation time there are sally rewards that you can get points for and earn free things there are customers that are loyal and extremely nice. its a great first time job if you like helping people and sharing knowledge this place is for you I love the discount and free products

Cons

they for sure do not pay enough especially where i spent 14,000 dollars for cosmetology school.... and to only get paid 8.25 an hr for stocking helping customers and doing plan o guides and price changes.... my time is worth more. people do not expect you to be a hairdresser when giving advice and talk down to you the company requires that all stores are like identical... when in reality they all have different locations and different specifications that SHOULD require a different set up. if you live in Massachusetts they tax you on your reward points...

Explore other reviews about Sally Beauty

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy, great management, fun co workers

Cons

Unrealistic customer demands, lack of upward mobility

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

My store manager and team were wonderful! If you make the right moves you can move up the ladder reasonably quickly,

Cons

You can move up the ladder quickly because turnover is so high. Management will lie to you and tell you whatever you want to hear to keep you from leaving. Your experience is entirely dependent on who your store manager is and if they are willing to advocate for you. District management does not care about employees.

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