2.0
Jun 7, 2023
Current employee, more than 5 years
Denton, TX
Recommend
CEO approval
Business Outlook
Pros
Management is generally very nice and they seem to care about issues that happen with you personally. They've never been out of line or lose their temper.
Cons
The management are also pushovers and will not stand up for the team when it comes to taking on additional tasks or addressing issues that are being caused by other departments. Multiple training issues from other departments has caused more pressure to be applied to the Service Desk. As such the department now takes on training issues as well as supply tech support to multiple departments.