Was Great Until it Wasn’t - Certified Color Consultant Sally Beauty Employee Review

1.0
Dec 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Free Samples (when they’re feeling generous) Part time qualifies for insurance benefits right away & vacation time

Cons

I’ve worked for Sally since March 2024. I moved up from a standard Beauty Advisor to a Keyholder/Certified Color Consultant. There’s zero financial incentive to take on this role. I make the same as when I started, $13 an hour - the same as any new person walking in despite all of the added responsibilities. They act like it’s a badge of honor to get this position, but the only plus (and this is my DM’s words) is “it’s a great addition to your resume”, which just tells me they’re not trying to keep people long term in itself. The numbers they expect you to maintain is outrageous. If you’re buying color, that customer better have at least 6 add-ons! Gotta make sure all customers check out with 4+ items or it hurts your numbers. In what world is this a realistic expectation? Read the room - people can barely afford school supplies and groceries and most of our customers are shopping on a budget. We can’t upsell to people who literally don’t have the money. Your hours are supposed to be based off of your performance, but that’s a huge running joke. I’ve been our stores top performer consistently, outperforming our GM in most cases. And I just put my 2 weeks in because I’m over it. Not to mention the 15 hours vacation time I’ve earned has magically disappeared from the app after I tried to claim them. Your a number to this company. Nothing more, maybe less.

Explore other reviews about Sally Beauty

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job I ever had

Cons

Nothing about this company put me off. It was a wonderful ride

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

+ I like the people I work with + I get to look at new products early

Cons

+ Most customers are dumb as rocks and you gotta explain everything in detail like they're 4 1/2 trying to bleach or color their hair... (Some people even try to do that literally and I have to tell them they cant,and guess who doesnt listen...) + Upper management doesnt care about you + You have to upsell a credit card with a huge APR % rate (35-36℅ as of rn) thats not even worth it (which in other stores they might fire you because you dont upsell it enough) + I sometimes have to buy stuff for the store that corporate wont buy for us cause our monthly budget for toliet/cleaning supplies is only 30 dollars and we can only get it from the amazon business page they give us and its either we have toilet paper or paper towels once a month , never both,just either or... + Year appraisals are rigged so you can never EVER get a 4/5 or higher because in their words "nobodys perfect" and also they dont wanna pay us more than 25¢ per raise.

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