Avoid at all costs - Beauty Advisor Sally Beauty Employee Review

1.0
Dec 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Occasionally free products and easy to follow training videos

Cons

Extremely low wage and never rates above "meets standards" in employee review despite telling you otherwise. The yearly raise you receive is given 1-3 months late and is less than 1% and is not accounted for if minimum wage raises the next month. Extremely toxic environment and management that heavily lacks accountability, organization, motivation or leadership skills. Late shifts with little to no customers and often made to work alone and/or with no proper coverage Expected to give every customer an in-depth consultation even if you are scheduled to work alone, on top of completing merchandising and operations tasks Expected to constantly harass customers into buying more product, buying from multiple sales, unnecessary add ons...etc to boost UPTs and sales. Workers are often pitted against each other for higher numbers and as you are expected to multitask and stay near customers, often times another coworker or manager may take the basket you have been helping to build for 20+ minutes. Upper management is very uninvolved with the stores and will not even remember your name or who you are after 1-2 years of working there. Store visits are virtual. Tech problems are incredibly slow to get fixed. Constant issues with items low in stock. Incredibly outdated system and operations are spread across at least 6 different applications. Managers who show up late/leave early and have associates clock them out at their scheduled time. Overall not great role models or examples. No room for growth and will play favourites with new hires instead of acknowledging any sort of seniority.

Explore other reviews about Sally Beauty

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job I ever had

Cons

Nothing about this company put me off. It was a wonderful ride

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

+ I like the people I work with + I get to look at new products early

Cons

+ Most customers are dumb as rocks and you gotta explain everything in detail like they're 4 1/2 trying to bleach or color their hair... (Some people even try to do that literally and I have to tell them they cant,and guess who doesnt listen...) + Upper management doesnt care about you + You have to upsell a credit card with a huge APR % rate (35-36℅ as of rn) thats not even worth it (which in other stores they might fire you because you dont upsell it enough) + I sometimes have to buy stuff for the store that corporate wont buy for us cause our monthly budget for toliet/cleaning supplies is only 30 dollars and we can only get it from the amazon business page they give us and its either we have toilet paper or paper towels once a month , never both,just either or... + Year appraisals are rigged so you can never EVER get a 4/5 or higher because in their words "nobodys perfect" and also they dont wanna pay us more than 25¢ per raise.

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