Good people but bad company - Sales Associate/Cashier Sally Beauty Employee Review

2.0
Jan 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I was lucky and got an amazing manager and coworkers. Majority of people who came in that I helped where nice and would come back to talk about their hair updates and other recommendations.

Cons

The company overall treats you like crap. Nothing you do will ever be good enough even if you are good at your job/have good numbers they will complain about anything they can find. There is so much stress about goals put on you from the higher ups that constantly forces you to push products and sales onto people. They’re weirdly particular on how you word everything and you will get called out if you are not greeting customers with the same exact question/wording. Also a bunch of people come in and complain about everything they will literally argue with you about policy or come in and get mad at you because they didn’t use the product like the directions said. Terrible pay and low hours definitely not a reliable income only a side job.

Explore other reviews about Sally Beauty

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy, great management, fun co workers

Cons

Unrealistic customer demands, lack of upward mobility

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

My store manager and team were wonderful! If you make the right moves you can move up the ladder reasonably quickly,

Cons

You can move up the ladder quickly because turnover is so high. Management will lie to you and tell you whatever you want to hear to keep you from leaving. Your experience is entirely dependent on who your store manager is and if they are willing to advocate for you. District management does not care about employees.

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