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Sally Salon Services

Engaged Employer

Glad I don't work here anymore - Anonymous employee Sally Salon Services Employee Review

1.0
Apr 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of freebies - hair and beauty products - Nice office - Some really great people

Cons

Too many bullies at management level resulting in a toxic environment. My life was made a lot harder when I told my manager I was unhappy. Horrible atmosphere in our team, immature nasty comments and constant whispering from the managers. HR was a massive no-go, always on the manager’s side. There's an unhealthy 'levels' culture, what grade/ level you are on is quite public and people benchmark themselves against each other, again, this became quite toxic (you get more employee benefits the higher your level). Getting holiday approved was really difficult, managers agreeing verbally and via email but then refusing to follow process and approve holiday in the system. I had holiday sitting in the system waiting to be approved for months and at one point my manager suggested I could no longer take it off as it hadn't techincally been approved yet... So having to book hotels & flights without formal approval. HR did nothing about this even though I had followed the process correctly and reminded my manager several times to approve. Felt like I was treated badly the couple of times I asked to take time off for doctors or was ill. Told I needed to dial in to meetings. Found myself just coming into work ill because I couldn’t deal with the horrible comments I knew I would get. Budget for training and courses seemed to only go to the managers, my requests were always denied even though they were very relevant to the areas I was told I needed to grow in within my role. I think I lost a lot of love for this company because this behaviour was allowed to go on. Even worse, the bullies have since been promoted even though it was well known across the business they behaved in this way.

Explore other reviews about Sally Salon Services

5.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunities for advancement, great compensation + benefits

Cons

Busy work schedule however still flexible compared to other places

avatar
Sally Salon Services Response
1y
Thank you for sharing your experience with us! We're delighted to hear you’re enjoying the opportunities for advancement and the compensation and benefits we offer. We know our teams work hard, so we appreciate your recognition of the flexibility we strive to provide. Your recommendation means a lot, and we're grateful to have you on the team.
3.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Discount, work with interesting people

Cons

salary is weak, no bonuses

avatar
Sally Salon Services Response
1y
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the discount and working with interesting people. We also appreciate your insights on salary and bonuses. While we understand the importance of competitive compensation, we want to highlight that we do offer bonuses for all our store sales colleagues as part of our efforts to reward hard work and performance. We’re always looking for ways to better support our employees, and your feedback helps us as we work to improve the overall experience.
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