Commercial Sales is a mess - Commercial Account Executive Samsara Employee Review

2.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

C-level is top notch catered food/snacks compensation is good but... (look at cons) more of a younger vibe casual dress code basic benefits/perks overall

Cons

commercial doesnt have any real leadership (new directors are working on it), the managers only have dollar signs in their eyes, were just a number. Not to mention the level of micromanagement is absolutely unreal. Dials and timecards are watched over like a hawk. first of all dont take the job, second if you do be prepared to have a professional babysitter watching over you and not trust you to get the job done. the workload is far too heavy especially considering tossing that in with your daily expectations of 50 prospecting dials + whatever how many dials/demos/calls you have to make to move your pipeline along. The quotas are wayyyy too high especially if you get hired externally, not to mention, MONTHLY QUOTAS. If you dont hit two months in a row at 90%, you get placed on a pip. Most reps use that as a 30 day warning to find a new job. Compensation is good but everytime they raise quotas you lose money because contractually youre either at 45k/45k, 55k/55k, 60k/60k split. Do the math, youll get paid less. Then they expect you to go to mid-market after 12 months when people are getting fired/quitting left and right. A mm rep quit on her way to work in her Uber for goodness sake cause she couldnt stand it.

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Cons

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2.0
Jul 9, 2026
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Pros

Innovative product, constantly growing the platform

Cons

Compensation doesn’t feel competitive for the workload and expectations of the role. Frequent annual changes—including territory realignments, account books, verticalization, and quota adjustments—create unnecessary disruption and make it difficult to build long-term customer relationships and pipeline. The company has grown rapidly, but account distribution hasn’t always kept pace with headcount, leaving many reps competing for limited opportunity and making OTE difficult to achieve consistently. The Team Lead role is one of the biggest pain points. Team Leads are expected to operate like frontline managers without the compensation or authority that comes with a management position. They carry a fully ramped quota while also traveling, mentoring new hires, leading office hours, answering rep questions, supporting onboarding, and taking on enablement responsibilities. While these leadership opportunities can be rewarding, they often come at the expense of selling time and make it significantly harder to hit quota.

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